Information Regarding Your Review Submission

Thank you for your continued patronage of OSAJI.
With the recent renewal of our website, the method for submitting product reviews has changed.
We sincerely apologize for any inconvenience this may cause, as the submission method is different from before.

You can submit a review via the link in the review request email that will be sent after your order has shipped.


We apologize for the inconvenience, but we would appreciate it if you could submit your review by following the steps below.


■ How to Submit a Review

STEP 1|Check your review request email
We will send a review request email within 3 days after your product has shipped.
Subject: Please share your thoughts on the product you purchased [OSAJI]
Review Request Email
STEP 2|Select your rating from the 5-star options
From the 5-star rating displayed in the email,
select your desired rating.
Star Rating Screen
STEP 3|Enter your review details
On the displayed page, please enter the following information:

・★ Rating (required)
・Review Title (required)
・Review Content (required)
・Email Address (required)
・Nickname (optional)

After entering, click the "Submit Review" button.
Review Entry Screen
STEP 4|Enter additional information (optional)
You can upload review images/videos and answer surveys regarding age, gender, etc.
After entering, click the "Submit and Proceed to Present Application" button.
Additional Information Entry Screen
※ About Review Submission
Review submission is only available to customers who are logged in as a member with the same email address used for their order.
Please log in before submitting your review.
STEP 5|Review Submission Complete
After completing your review submission while logged in as a member,
it will be reflected on the website within approximately 5 business days after content confirmation.
Login Screen Review Submission Complete Screen

■ If you don't receive a review request email

Review request emails are sent within 3 days of shipping.
Please also check your spam folder.

If you placed an order on or after February 26, 2026, and have not received an email,
please contact us via the inquiry form.


Reviews for products purchased before the renewal

Due to the website renewal, reviews cannot be submitted for products purchased before February 26, 2026.
Review submissions are only applicable to products purchased on or after February 26, 2026. We appreciate your understanding.

For more details on the website renewal, please click here



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